John is a seasoned strategist and business leader with significant retail innovation experience. While at Sears, he led the development of new business concepts - A&E Factory Service, sears.com and Sears Grand – that spanned the full breadth of the organization. Those experiences, coupled with experiences across numerous other industries, have given John the ability to look at retail with a nontraditional set of eyes. He is also a student of service-based business models and has driven transformations and growth across a wide range of industries. John has a track record of using his skill set to envision and build new businesses and capabilities at the edge of what is currently possible. Within the retail sector, the businesses that John impacted while at Sears are still among the success stories at the company in the last 20 years.